Get a quote, boost your policy, make claims and more.
We've made buying travel insurance easier by bundling medical, trip and belongings cover in our single Explorer Plan. Get a quote in minutes.
If you need additional coverage for your trip or favourite gadgets, you can build upon the Explorer Plan by adding any of our Trip Extras when you're buying your policy.
Last-minute ski trip? Need a rental vehicle or motorcycle for the day? Embrace spontaneity and toggle on additional activity coverage for the days you need it, using the Freely app.
Answers to some of the most common queries we get are outlined below, but if you're still scratching your head over something Freely-related, jump across to our FAQs page and see if it's been answered.
Travel insurance is important because it provides protection and assistance in case unexpected events occur during your trip. It can cover a wide range of situations such as medical emergencies, trip cancellations or interruptions, lost or stolen belongings, and even emergency medical evacuation while you're travelling. Yes, it's an extra cost – but the cost of not having insurance can often be a lot higher.
To get a quote on our website, follow the steps below:
To get a quote on the Freely app, follow the steps below:
Please note that the specific steps may vary slightly depending on the version of the app and your device's operating system.
You can obtain quotes and buy policies using our website. However, to adjust your policy after purchasing or while you're travelling (such as adding a Daily Boost on the go), you will need to download the Freely app.
Yes, you can buy a policy while you're already travelling. However, please note that there is no cover under any section of the policy for any event that has occurred already or that arises within the first 3 days of buying the policy while you're travelling.
Yes, Freely offers a 21-day cooling-off period. If you cancel your policy within 21 days of the original date of issue, you may be eligible for a full refund. If you cancel your policy outside of the cooling-off period, you may receive a partial refund.
Yes, Freely offers COVID-19 coverage in our Domestic and Overseas Explorer Plans such as:
1. Pre-departure cancellation
2. Illness or hospitalisation (Overseas Explorer Plan only)
3. Repatriation (Overseas Explorer Plan only)
Please note that the specific coverage and conditions may vary depending on the policy type and other factors.
To read our full FSG/PDS, click here.